Terms and Conditions

Introduction and License

These Terms and Conditions (“Terms”) govern the use of the Non Gamstop online casino (“the Casino”). The Casino is operated under a license issued by Curacao eGaming. We provide a range of real-money gambling services, including but not limited to online casino games, slot machines, and live dealer games. By accessing or using our services, you agree to comply with these Terms and all applicable laws and regulations.

Eligibility

To participate in the services offered by the Casino, you must be at least 18 years old. Users from jurisdictions where online gambling is prohibited are not allowed to create an account or play games. It is your responsibility to ensure that you are compliant with local laws regarding online gambling in your region. The Casino reserves the right to verify your age and identity before allowing you to access our services.

Account Rules

• Only one account is permitted per person. Multiple accounts will be subject to closure.
• You are required to complete a Know Your Customer (KYC) verification process before making deposits or withdrawals. This includes providing valid identification and proof of address.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• If you suspect any unauthorized access to your account, you must notify the support team immediately.
• The Casino may suspend or terminate your account if any misuse is identified, including but not limited to providing false information during the KYC process.

Deposits and Withdrawals

• All transactions must be conducted through approved payment methods. You may be required to verify your payment method before deposits and withdrawals can be processed.
• All deposits are subject to minimum and maximum limits as specified on the Casino website.
• Withdrawals will be processed within a reasonable time frame, typically within 24 to 72 hours, depending on the payment method used.
• In compliance with Anti-Money Laundering (AML) regulations, the Casino reserves the right to request additional documentation for any transaction.
• All users must fulfill the KYC verification before any withdrawal request can be processed.

Prohibited Activities

Engaging in any of the following activities is strictly prohibited:

• Cheating, fraud, or any form of manipulation of the games.
• Bonus abuse, including but not limited to creating multiple accounts to claim promotions.
• Use of automated systems or bots to play games.
• Exploiting system errors or bugs for personal gain.
• Any unauthorized manipulation of gameplay or payment processing.

Limitation of Liability and Termination

• The Casino reserves the right to suspend, restrict, or permanently close your account if you violate these Terms, any applicable laws, or if suspicious activities are detected.
• The Casino is not liable for any losses incurred as a result of account suspension or termination.
• We may also take necessary legal actions to prevent any further violations or illegal activities.

Bonus Terms and General Promotional Conditions

• All bonuses and promotions offered are subject to specific terms and conditions, which will be clearly outlined at the time of the promotion.
• Bonuses may require a minimum deposit and may have wagering requirements that must be completed before any winnings can be withdrawn.
• The Casino reserves the right to amend or withdraw promotions at any time without prior notice.

Fair Play and Game Integrity Rules

• The Casino is committed to fair play and game integrity. All games are regularly tested and audited for fairness by independent third-party agencies.
• Users must not engage in any activity that compromises the integrity of the games.

Fraud Prevention and Security Monitoring

• The Casino employs advanced security measures to protect user data and prevent fraudulent activities.
• Continuous monitoring of user accounts and transactions is conducted to detect any unusual patterns or activities.

Dispute Resolution and Complaint Handling Process

• In the event of a dispute, users should first contact the support team to resolve the issue.
• If an issue cannot be resolved through customer support, users may escalate their complaint to relevant regulatory authorities.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Great Britain. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Great Britain.

Responsible Gambling Measures and User Protection Tools

• The Casino promotes responsible gambling and provides various tools to assist users in managing their gambling activities.
• Users may set deposit limits, loss limits, and time limits on their accounts to ensure responsible play.
• Information regarding responsible gambling practices and support resources is available on our website.

By using the Casino, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety. If you do not agree with any part of these Terms, you must refrain from using our services.